Shipping

 

US, Canada and International Delivery

DHL Express Delivery

  • All US & Canada orders are shipped same day and take two or three working days to arrive. There is no expedited option.  Where items are not in stock, please refer to the items' dispatch date on the product detail pages.
  • Delivery price varies depending on the size of the required box.  Please see the checkout for accurate pricing.
  • All orders will be sent DDP (Delivery Duty Paid), which means that all relevant import taxes and duties will be included in your total (listed separately as Duty and Customs)
  • You should not pay additional local taxes at the time of delivery of your order
  • We advise that tax and duties may not be refundable to NON-EU customers wishing to return items
  • Please be aware deliveries will take 2-5 days
  • Please note that this excludes deliveries to Russia and orders to Australia over AUD$1000 which are sent DAP (Delivery At Place) and you may be subject to local charges when the parcel enters your country. 

 

Orders to Russia are available to the following destinations St Petersburg and Moscow only. The shipment is required to be dispatched to a registered business address. Please be aware verification of the address provided may be required to authorise the order prior to shipping. Unfortunately we are unable to ship to residential addresses.

All deliveries to Russia are sent via DHL International and are DAP (Delivery At Place) therefore product prices displayed on the site are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Goods remain the responsibility of the customer upon dispatch. Please note as orders are dispatched as DAP shipments (Delivery At Place) LOVEHATS.COM do not accept responsibility for any shipments held at customs awaiting payment of duties.

If you have any questions regarding shipping, please send an email to help@lovehats.com.